ACCESS | Asia 's Newspaper on Electronic Information Product & Service
September 2003 No.46  
  In this issue
We've got that OpenURL imbroglio blues 
 
Our story in ACCESS #45 about the OpenURL imbroglio at NISO, brought a swift response from the object of NISO's complaint: Eric Hellman, President of Openly Informatics. ACCESS readily agreed to publish Mr. Hellman's side of the story which after we received it, was subject to a reply from NISO on its website. This is our last report on this verbal ping pong. But for those of you who like soap operas, click here.
 
 
There's money in China 
 
4.5 million dollars? Think nothing of it because everybody agreed that the Shanghai Museum got a bargain when it bought an unique Chinese manuscript for 4.5 million dollars. Of course, being Chinese, the authorities bargained that price down from $6 million. The irony is that the Museum was buying something that rightly belonged to China in the first place. This interesting story is here.
 
You say potato and I say potato  
 
xreferplus, the reference book database has added 76,000 audio files to its online service. The spoken word files will aid researchers in the pronunciation of medical and scientific terminology as well as the English words in every day use. xreferplus has also added 16,000 digitised art images to its service. Full details  here.
 
She cooks, you eat 
 
Not many of us would think about putting a home economics archive online. But wait, it's a subject that touches all our lives whether we cook or eat the food the good lady of the house or pensioners of Fast Food Chains prepared for us. Cornell University is putting 1,500 volumes, that's 600,000 pages online representing books and journals published between 1850 and 1950. The database is cosily called HEARTH. Click here  to find out what that means.
 
The U.S. gives and then it pays
 
Do you think it odd that America spends billions on research which gets published in international journals which are then bought at considerable expense by American university and research libraries? U.S. politician Martin Sabo thinks so. And he's doing something about it. Just what is revealed  here.
 
A new eBook company for libraries
 
First there was netLibary, then ebrary (although they don't think of themselves as an eBook company) and now there's the eBooks Corporation. Its eBook lending platform, Ebook Library (EBL) will be launched in January 2004. CERN, who gave the world the World Wide Web, is working with the eBooks Corporation to ensure that its product addresses the special needs of research and academic libraries. Click  here for more.  
 
Hype, hype and more hype  
 
Except this hype is attracting a lot of serious attention. The WebFountain platform from IBM is hailed as a new way of creating knowledge from huge, huge, data repositories. WebFountain is a web-scale mining and discovery platform that extracts trends, patterns and relationships from massive amounts of structured and unstructured text. It's just been licensed to Factiva. The story is  here.
 
Thank the CIA for getting something right  
 
When it first appeared in the early 1990s we rubbed our eyes in wonderment. Is it true? Can it be? Is it biased? The CIA World Factbook has proven itself to be a very handy ready reference with nearly 3 million hits each month at its website. Country by country we're provided with succinct descriptions, statistics and readable tables. The 2003 edition has just come online. It has loads of updates and lots of new pictures and maps among its 268 geographical listings. The story is  here.
 
UK research results free for everyone 
 
The Open Access movement recently received a shot in the arm when a UK agency struck a deal with BioMed Central which allows 80,000 biology and medical research workers to publish free of charge in BioMed Central's 90+ peer reviewed journals. The content of all these journals is freely available on the BioMed website. In effect, 180 UK universities are now BioMed Central members.  here has more.
 
My dear, your library is Out There 
 
Life as a librarian in a start-up company is full of surprises. They probably do things differently, dude. And hey man, everybody is like under 23, a millionaire, talks in acronyms and although oriental, speaks English like a native Californian. You at 29 feel like an archaeological specimen. You also ask to see the library. Big mistake. "Everything you need is on the internet of course!" Edwina Fung recounts how she survived her start-up and managed to offer a library service without a book or journal in sight. Clicking here reveals all.
 
Work up an appetite with FSTA Direct 
 
IFIS has launched its own version of its own database FSTA. This is the first time that Food Science & Technology Abstracts, FSTA, is available from its publisher. FSTA Direct has lots of features including flexible access options, powerful search software, links to full text and a build-your-own-alerts service. More here.
 
Meetings and Exhibitions more... 
Online conference attracts 440 visitors from Southeast Asia 
 
 
The 5th Online Information & Education Conference, 9-12 September, was the busiest yet. With more than 440 visitors from the region including in excess of 40 from Malaysia and the Philippines, this was the most international Online so far. China, South Korea, Taiwan, Indonesia, Vietnam, India, Malaysia, Thailand and the Philippines were all represented. Dr. Susanne Ornager from UNESCO's New Delhi office also attended and sponsored two participants.
The opening address was delivered by Nalikatibhag Sangsnit, Ph.D., Vice Minister, Ministry of Information & Communication Technology. He provided an overview of Thai government projects using ICT especially the eLearning projects for 3,800 primary and secondary schools; and government emphasis on interactive learning. He also dwelt on education on demand and lifelong learning and the activities of THINK to digitize knowledge in Thailand for future generations. The address was followed by a few words from Dr. Jamjan Nilpan, Vice-Director, Academic Resources Center, Rajabhat Institute Suan Dusit.
 
Dr. Jamjan Nilpan
 
A major theme was Consortia. The region while still lagging behind Europe and North America is a firm convert to consortia. Dr. Jagdish Arora, currently Librarian, Indian Institute of Technology, Delhi, described INDEST, India's first consortium. While group subscription to databases lies at its heart, Dr. Arora emphasised the importance of training and technical support as well as financial sustenance. He went on to say that active support from members and supporters, especially the Indian government, is crucial. Members too must feel they are participating and that their views are not ignored.
 
Dr. Jagdish Arora
 
While INDEST is a recent example, CALIS, the Chinese universities consortium, has been making its mark for several years. Its Deputy Secretary General, Dr. Yao Xiaoxia, reminded us that before CALIS, only two foreign databases where imported into China. Post-CALIS that number is more than 90. As CALIS moves into a more mature phase, its goal is to expand membership to more than 1,000 universities and colleges. On the agenda too is the development of Chinese full text databases.
 
Dr. Yao Xiaoxia
 
Contrasting sharply with the papers from India and China was one from Andrew Pitts, International Account Manager, American Chemical Society, who looked at consortia from a publisher's point of view. ACS has 85 consortia in 34 countries with 1,463 member institutions. While emphasising the benefits of working with a consortium for a group subscription, he also pointed out the frustrations. Chief amongst them are the occasional examples of having to invoice and collect payment from every member rather than a single cheque from the consortium management. Delays too are not uncommon with one consortium in Europe taking four years to agree on its subscription.
 
A session on knowledge management with speakers from Australia and Malaysia kept the attention of the audience. KM for many librarians is a mystery. On the one hand there are those who say that librarians have been doing KM for years, while on the other are those who think knowledge management is the flavour of the moment. What is clear is that frequently, Knowledge Managers have MBAs not MLSc and they are paid several times what a librarian earns. Sue Henczel, Education and Business Development Manager of CAVAL Ltd., is a firm believer in KM saying, "Librarians should be significant players in the KM of their organisations." Perhaps unique in the Asia-Pacific region, she cited the example of Australia which has developed a standard for knowledge management, a standard that treats KM as a philosophy.
 
Sue Henczel
 
Moving on to KM in practice, Noraziah Shaaruddin, Deputy Chief Librarian at Universiti Teknologi Malaysia, described the KM project of her university. The library became the lead KM department of the Universiti with the backing of the highest levels of Management. The project is multifaceted and includes a Corporate Memory Project, citation studies, photograph and video projects and the library portal. This KM project is probably the first and only example of KM in a Malaysian university library. Audience members wondered whether the UTM experience is a model for other university libraries.
 
Dr. Antoine Bocquet
 
Publishing and Digital Content, a session on new technologies and knowledge, attracted speakers from Japan, India, Taiwan and the United States. Alternative methods and models of academic publishing was the theme of Dr. Antoine Bocquet, Nature's Asia-Pacific Publisher. Citing PubMed Central, SPARC and PloS as changing the face of science publishing, he emphasised that the traditional publishers who these initiatives challenge, add value through their peer review process and increase access to research through their search engines and linking tools. Publishers too drive new publishing technologies and access methods such as pay per view. Asking if science papers can be published for free as the Open Access movement desires, Dr. Bocquet said yes, if the authors pay for the service. He concluded by saying that if Open Access is a success, commercial publishers will try it.
 
 
Steve O,Connor
 
Steve O'Connor, CAVAL's CEO, discussed a variety of digital content and observed that of 100,000 serials in Ulrich's directory, just 10,000 have digital editions. Similarly, very little material of any kind from Asia has been digitised. Taken together, the different forms of e-materials demand interoperability between systems, preferably based on open standards. He also reminded us that more digital collections means less print and that strategies will be needed to coordinate purchase and access of printed materials. The physical library too must adapt to the virtual world, both in terms of space - what to do with the space once reserved for print? - and in management practices.
 
In terms of the richness of its collections, India is hard to beat. It has a library tradition stretching over 2 millennia. Throughout its history, be it pre- and post Mughul, colonial, and post-independence, Indian libraries have collected like there is no tomorrow. At last, says Dr. Usha Mujoo-Munshi, Head, Informatics Centre, INSA, some material of historic and cultural importance is being digitised. Dr. Usha provided an overview of what is happening in India both in terms of collections being digitised and the programmes aiding the process such as the National Mission for Manuscripts. She emphasised the need for web based digital libraries serving rural India while acknowledging that bandwidth, accessibility and policy need improvements.
 
Dr. Usha Mujoo-Munshi
 
While digitisation budgets grow in most parts of the world, it is skilfully applied metadata which unlocks the secrets of and provides accessibility to digital collections. Unfortunately, metadata remains unloved and shunned by many. An exception is Taiwan where a huge effort is underway to apply metadata consistently. Arthur Chen, Project Leader of Library Service, Computing Centre, Academia Sinica, asked What is Good Metadata? Who, what, when, where, why and how are the answers. He emphasised the application of metadata to e-learning which when applied provides the right content to the right person on time and in the right way. Interestingly, Mr. Chen mentioned that Taiwan and China are cooperating on Chinese metadata schema. 
 
Patents as an e-resource are second to none. The first time a new process, chemical, discovery or technique appears in published form, it is in patents. Only months later will the subject of a patent appear in a journal article. Mike Walsh, International Marketing Operations Manager, CAS, pinpointed the huge increase in patent numbers in the US, Japan, Korea and China in the 'new' discipline of genetic research. He went on to say that in 2002 more than 50 percent of the new substances recorded by CAS came from patents, not journal articles. Clearly, any type of science research will be incomplete if patent literature is not consulted.
 
The conference ended with two papers concerned with decision making techniques. Rosna Taib, formerly Chief Librarian of Universiti Teknologi Malaysia, described total quality management (TQM) in the UTM library. "You might have to be a little cruel to be quality conscious," she said. "For example, you need to say goodbye to a supplier if he doesn't meet your standards." Ms Rosna went on to describe the tools available to librarians such as focus groups and suppliers' audits, as they pursue their quality management goals. 
 
Rosna Taib
 
Making a return to the platform, Sue Henczel demystified emetrics, "the gathering, processing and reporting of statistics and performance measures to describe use and users of electronic and networked information services." To put this into perspective, in 1993 libraries spent some 2 percent of their budgets on e-resources but by 2001 the number had risen to 16 percent. Emetrics therefore can be used to manage infrastructure and resourcing and measure the processes used, be they library-, user- or vendor-based. 
 
As in previous years, attendance of the conference was free, including meals and refreshments, their cost being born by the iGroup and the generosity of John Wiley & Sons, CAS, Thomson Learning and IHS. The two days of workshops prior to the conference were fee based and heavily oversubscribed. Rosna Taib gave workshops on Quality Service, Steve O'Connor on Selection & Acquisition and Sue Henczel on Knowledge Management. Both the training materials and the presentations of the conference speakers can be downloaded here
 
A well attended conference
 
Online Information & Education Conference 2003 was sponsored by the Rajabhat Institute Suan Dusit, Chulalongkorn University Center of Academic Resources, Booknet and Book Promotion & Service , the latter two being part of Asia's iGroup. 
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