ACCESS | Asia 's Newspaper on Electronic Information Product & Service
December 2001 No.39  
   In this issue

Perspectives on copyright
By Alison C. Ruger
 
 
Today, I will be presenting some information about copyright as it relates to the world of standards distribution. I work for Information Handling Services , which is a republisher of standards and other technical information, so my presentation will approach the topic from that perspective. Perhaps we should have more aptly titled this session "Perspectives on Digital Rights Management" (DRM). DRM is the buzzword in the industry today, and of course, it has copyright protection at its core. We have just about exhausted all of the discussion on copyright as it pertains to paper over the years, but it is in the world of digital rights management that we are all searching, experimenting, learning and growing.
As a republisher, IHS has to negotiate licensing agreements with the copyright holders of the standards and other copyrighted documents we include in our products. They grant us rights to republish their documents in certain formats and media and under certain conditions, and we pay them royalties based on the revenues we receive from selling or leasing subscriptions to those documents. The standards developing organisations (SDOs) with whom we do business are not just based in the United States. Certainly the majority are U.S. based, but the remainder are scattered around the globe. Our customers also come from the four corners of the earth - and many are multinational corporations that wish to place the documents on their corporate Intranets. So while the requirements of U.S. copyright law are very important, we are required to deal with a much wider environment - and this makes it precarious at times! Copyright law can be maddeningly obtuse, and when it comes to electronic and online situations, it can be doubly obtuse and vague.
 
Copyright legislation in most countries is based on a combination of international treaties and country-specific legislation. For example, these treaties would permit an Italian author to reap the benefits of his works abroad, and on the other hand, would protect foreign authors in Italy.
 
 Important copyright treaties from WIPO
 
Two important copyright treaties are the WIPO treaties signed by 51 and 50 countries respectively in December 1996. Both the United States and all of the EC member states at that time signed these treaties - the WIPO Copyright Treaty and the WIPO Performances and Phonograms Treaty. I'd like to read to you some excerpts from WIPO Press Release No. 106 . It states: "Both Treaties include provisions which offer responses to the challenges of digital technology, particularly the Internet. They provide an exclusive right for authors, performers and producers of phonograms to authorise the making available of their works, performances and phonograms, respectively, to the public, by wire or wireless means, in such a way that a member of the public may access them from a place and at a time individually chosen by them...The Treaties contain provision on obligations concerning technological measures of protection and electronic rights management information, indispensable for an efficient exercise of rights in digital environment... Both Treaties recognise a right of distribution to the public of copies. They leave to national legislation to determine the territorial effect of the exhaustion of rights with the first sale of a copy and, thus, whether or not parallel import is allowed."
 
The WIPO Copyright Treaty also contains provisions on the copyright protection of computer programs and original databases and on the right of rental in a way similar to the "TRIPS Agreement ". The TRIPS Agreement is a minimum standards agreement, created by the World Trade Organisation, which allows Members to provide more extensive protection of intellectual property if they so wish. Members are left free to determine the appropriate method of implementing the provisions of the Agreement within their own legal system and practice.
 
On October 28, 1998 President Clinton signed the Digital Millennium Copyright Act (DMCA). This law made major changes to copyright law, and attempted to address copyright in the digitally networked environment. Many questions remain unanswered as to what is "fair use" in the electronic environment and further litigation or legislation will clarify these issues in the future.
 
 Highlights of the Digital Millennium Copyright Act
 
Since I'm not a lawyer, I'm going to depend upon somebody else to interpret what the DMCA says. According to The UCLA Online Institute for Cyberspace Law and Policy , the following are general highlights. The Act:
 
Makes it a crime to circumvent anti-piracy measures built into most commercial software.
Outlaws the manufacture, sale, or distribution of code-cracking devices used to illegally copy software
Does permit the cracking of copyright protection devices, however, to conduct encryption research, assess product interoperability, and test computer security systems. 
Provides exemptions from anti-circumvention provisions for non-profit libraries, archives, and educational institutions under certain circumstances.
In general, limits Internet service providers from copyright infringement liability for simply transmitting information over the Internet.
Service providers, however, are expected to remove material from users' web sites that appears to constitute copyright infringement.
Limits liability of non-profit institutions of higher education -- when they serve as online service providers and under certain circumstances -- for copyright infringement by faculty members or graduate students. 
Requires that "webcasters" pay licensing fees to record companies.
Requires that the Register of Copyrights, after consultation with relevant parties, submit to Congress recommendations regarding how to promote distance education through digital technologies while "maintaining an appropriate balance between the rights of copyright owners and the needs of users."
States explicitly that "[n]othing in this section shall affect rights, remedies, limitations, or defences to copyright infringement, including fair use".
 
There is no question that copyright in the digital age is changing and evolving. The Internet has made it possible to disseminate information cheaply and easily - both copyrighted and public domain information. Technological innovations in the market for information goods enable us to make much cheaper copies. The quality of these copies has often increased at the same time, often to the point that originals and copies are hardly distinguishable (for example, MP3 files, copies of CDs, etc.). The use of digital media, such as the Internet, to distribute illegal copies of information works has made traditional ways of copyright enforcement more difficult, leading some observers to describe the Internet as one giant out-of-control copying machine.
 
So, when is it fair to make copies of somebody's intellectual property - either in paper or electronic form? According to an electronic course titled "Cyberspace Law for Non-Lawyers":
 
 1.  
Copies of small excerpts tend to be FAIR,  
 2.  
Copies for systematic news reporting, criticism, or parody tend to be FAIR, and
 3.  
Copies of unpublished works tend to be UNFAIR.
 
Outside the area covered by these three basic rules, there are two more: 
 
 1.  
COMMERCIAL copying is generally UNFAIR. "Commercial" here just means copying that makes the copier money. It doesn't much matter (A) whether you're making money from subscribers or advertisers, (B) whether you're a for-profit organisation or a non-profit one, and (C) whether your ultimate goal is the betterment of mankind or just making a quick buck. If you're making money from the copying, you should probably ask the copyright owner for a license (which might mean having to pay him for it).   
 2.
NONCOMMERCIAL copying is generally fair UNLESS the text you're copying is available for money (or for free in a place that carries advertising) either online or offline.
 
The test is: If this non-commercial copying became WIDESPREAD, would it "displace some sales" (or some advertising revenues)? If it will, it's unfair. That's why it's a copyright infringement for you to send a copy of Word to a friend. Even if you're pretty sure your friend would never buy it himself, the copyright owner loses money when this sort of copying becomes commonplace.
 
 Adobe PDF Merchant program for digital rights management
 
Some weeks ago I sent an email to my contacts at all of the SDOs with whom we do business, in an effort to gather some information for this presentation. Mike Merker told me that the American Society of Mechanical Engineers (ASME) has chosen to use the Adobe PDF Merchant program for its digital rights management solution. It allows ASME to lock a downloaded PDF file to a single machine. Mike said it has been up since March and the response is good so far. He said that he was aware that Standards Australia uses a similar system, but that their solution was custom developed. I believe that the Hydraulic Institute (HI) also uses some type of locking system, as do several other SDOs.
 
Pete Pollak from the Aluminum Association (AA) reported a recent experience with the Copyright Clearance Center (CCC) regarding an AA copyrighted document, which was copied without AA's permission by another organisation. That organisation paid a royalty to the CCC, but the CCC did not have an agreement with AA. It was straightened out in a genteel way, and was really not a deliberate copyright violation. However, it was still a violation!
 
The British Standards Institute (BSI) has been employing watermarking for some time. A watermark is an invisible mark placed on an image that later can be detected and used as evidence of copyright infringement. This mark can be designed to identify both the source of a document as well as its intended recipient. They have just introduced an off-the-shelf watermarking tool called Active PDF to replace the proprietary tool they were previously using. This tool will also be rolled out for use on other BSPL/Ti products in time.
 
When subscribers request a document to view or download, the watermarking tool accesses the secure PDF and applies the following text to every page of the standard (runs up the side of the page from the bottom left hand corner): "Licensed Copy: John Doe, June 26, 2001, Uncontrolled Copy, (c)". The name of the person is pulled from the account information (first/last names). This process takes nano-seconds to complete before the PDF is secured and passed onto the user (viewed or downloaded) in the normal manner. The tool also adds a cover page, which includes the watermark described above and the following text: "A single copy of this British Standard is licensed to John Doe on June 26, 2001. This is an uncontrolled copy. Ensure use of the most current version of this document by searching British Standards Online at bsonline.techindex.co.uk."
 
 
 
 
David Richards at Ti told me "Besides improved reliability, Active PDF also allows us to watermark documents over 5mb in size and PDF wrapped TIFFs, which we were previously unable to do. Another advantage, which will be deployed when we start to use this on other BSPL products, is that it allows different text to be applied for different organisations (essential when you're dealing with a Worldwide Standards type product). We also have a function in the administration tool which allows official distributors (chosen very selectively) to print off documents to sell without the watermark appearing."
 
 Copyright notification comes when we lease
 
So what does IHS do to protect the copyright of all the SDOs with whom it does business? At IHS, our first copyright notification comes when we lease or sell our products to the customer. He/she is presented with a License Agreement that says, "By completing the connection process or by accessing and/or using an IHS product, you (referred to as the "Licensee") are obliging your company to be bound by this agreement. If you do not agree to this agreement, a particular license or terms, you are not authorised to access and/or use the IHS products."
 
It further goes on to state, "This Data and Software Subscription Service(s) License Agreement ("Agreement") covers the use of all data, databases, formats, software and applications, in all media provided, and all accompanying documentation (collectively the "Product") provided by Information Handling Services Inc. (IHS), located at 15 Inverness Way East, Englewood, Colorado 80112-5776. The Product constitutes the proprietary data and applications of IHS and/or its third party providers and is protected by the federal copyright and other intellectual property laws.
 
AUTHORIZED USE: IHS grants to you ("Licensee") a nonexclusive, non-transferrable limited license to use the Product as follows:
 
 1.  
Only for Licensee's internal business use at the authorised site set forth in the purchase order.    
 2.
For a limited term of one year from date of delivery/access unless indicated differently on the applicable invoice. The license shall automatically renew for periods of one year each unless terminated by either party in accordance with the TERMINATION section herein. IHS will provide Licensee with applicable pricing for each successive one-year renewal term at least 30 days prior to the commencement date of the renewal term. Any renewal period shall be governed by the terms and conditions of this Agreement, unless modified by terms provided by IHS to Licensee prior to the commencement of a renewal term, and priced at the then current license fee.
 3.
For Standalones: Use is limited to a single computer, permitting access by one individual user at one time.
 4.
For Networks: Use on a single site-specific networked group of computers. Concurrent access to the network at any time shall not exceed the number of licensed copies of the Product.
 
UNAUTHORIZED USE: The Licensee may not copy, transfer, sell, license, lease, give, download, decompile, reverse engineer, disseminate, publish, assign (whether directly or indirectly, by operation of law or otherwise), transmit or otherwise reproduce, disclose or make available to others, the Product or any portion thereof. Licensee agrees not to remove any proprietary legends or markings, including copyright notices."
 
This License Agreement is also noted on the first screen of the IHS Online products. There is also an IHS Copyright Notice online, which again reiterates the use restrictions. Do customers read these notices and comply with them? A lot do, but we have our suspicion that there's cheating going on out there!
 
The next step is where things get complicated. We are the great aggregator and we do our very best to comply with the requirements of all the different SDOs with whom we deal. Once the customer does a search (either on the CD-ROM or online index) and reaches a document to which he subscribes and would like to view, here is where it gets complicated. Some SDOs require that a special copyright notice screen pop up, and be clicked to be accepted before the customer can view the document. Some of these are lengthy, others are short. Some SDOs simply require that a special copyright page be scanned as the first page of the document. Some SDOs would like locking technology that allows the customer to view but not print. The combinations and permutations of requirements are lengthy. We do our best to accommodate these special requirements. When the customer then (if allowed) makes a printout of the document, in most cases, we print a special footer that reiterates that the document is copyright(ed) by ANSI or ASME or whomever, and it is Licensed by Information Handling Services.
 
 Restricted site license print agreements
 
In the early 1990s, several standards developers began to employ "restricted site license print agreements". IHS contributed in helping to define and refine this type of arrangement, and today includes the "restricted site license print" option for a majority of standards products. If a customer/organisation wishes to make multiple reproductions of the same document on a regular basis, such is not authorised via "Fair Use" and the customer is advised to purchase the restricted site license print agreement along with their subscription.
 
The "pay per view" and "pay per download" offerings are adding to the complexity of the copyright situation. Unless specifically notified and instructed, many individuals think this option gives them the right to store the document electronically and then reproduce copies on an "as needed" basis. For any copyrighted document, we view this as an incorrect interpretation.
 
There is a distinct difference between buying a document versus licensing a document. For our view/pay per download options, we allow the individual to store the electronic version on their PC only, and allow that individual to print one hardcopy version only. Other than those two options, the user must adhere to copyright law, and if they want to do more, must arrange some type of licensing arrangement with IHS or the respective standards organisation.
 
Should a user who has purchased a document elect to give this document to another person, they are legally entitled to do so via the principle of "First Sale Doctrine." In essence, they must relinquish complete ownership - they cannot make another copy or email a duplicate copy. If they give up ownership, they should not keep the stored electronic version on their own personal computer. Can we police this at present? No we cannot - but we are working towards solutions that will help.
 
Our future plans include some pretty strong efforts to protect SDO copyrights. We are looking at going back to every page of every document we have in our electronic collections and creating some reserved space where we will add a statement that will say something like "this copyrighted document is for the exclusive use of the Boeing Corporation," or whatever the name on the account may be. This is a simple PDF plug in and we are willing to share it with our SDO partners for their use as well.
 
We also plan to add some random watermarking to the pages of the document which will show up when the document is printed. If we find that the document which was licensed to Company X shows up somewhere else - say in a bid package, or at a different corporation, with these watermarks on it, then we know that it was passed on in violation of copyright. Lastly, we are looking at technology that will not allow a document to be emailed from the PC of the user with the password to another PC or to be put on a corporate network. We aren't sure what this will cost us yet, but we feel so strongly about protecting copyrights that we are definitely looking into this technology and exploring the cost involved.
 
 Breaches of copyright
 
We take our responsibilities very seriously regarding breaches of copyright. We have over the years, as a last resort, physically pulled out microfilm cartridges, fiche cards and CD-ROMs from customer locations. However, before we get to that stage, we have a series of processes that we go through. Initially, the responsible sales rep will speak with the customer we know or suspect of being in violation. If the situation continues, we send a letter. If it continues, we escalate from there, getting our lawyer involved. Finally, we simply cut off access to electronic files and give the customer a pro-rated refund. If the user does not return the CD-ROMs - they have a "killer clock" built-in, and after six- months, the application software dies and no longer lets them use the CD-ROM index. Without the index, they can't get access to the documents. I was personally involved some years back in obtaining evidence to shut down a certain University's Center for Codes and Standards. They had purchased an IHS subscription and then established a nice business selling copies of standards from their subscription.
 
So...here is the major challenge I would like to make to standards developers today. We at IHS try very hard to protect SDO copyrights, and we do our best to implement the very different requirements of all the contracts that we have with so many SDOs around the world. We know that many SDOs are implementing their own requirements and safeguards on their websites. Do you think we might all come to a meeting of the minds on just how we can do this one time, one way and keep everybody happy? Could we possibly have a standard on it? And could adherence to this standard be required equally by ALL vendors, distributors and resellers of standards? It seems that a lot of different organisations are spending a lot of time, effort and investment on coming up with their own way of doing things, their own specialised copyright statements - and they aren't all so essentially different. This copyright warning statement is just a little different from the next one. Could there be one standard, one statement, one procedure that everybody needs to be held equally accountable to? I look forward to hearing your responses. Thank you.
 
Alison C. Ruger is Sr. Manager, Standards Business Development, HIS. This is an edited version of the paper she presented at the Council of Engineering and Scientific Society Executives (CESSE) Annual Meeting, 20 July 2001
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